Frequently Asked Questions

Bookings

Q How Do I Book My Red Rush Vouchers Experience?
A Take a look at the choice of activities on this website, make your choice then simply book your voucher securely online. However, if you prefer, you can give our trained activity Sales Consultants a call on 0844 745 5011 and they will be more than happy to help you with your booking over the phone
Q Are There Any Restrictions That I Need To Consider When Booking A Red Rush Voucher?
A Yes, a number of our activities require the participant to meet certain criteria in order to take part. Restrictions will include height, weight, health and age. If such a restriction is in place, it will be clearly stipulated in the activity description.
Q Which Payment Methods Do You Accept?
A We accept all major credit and debit cards with the exception of American Express. Additionally, if you wish to pay by cheque, make cheques payable to Red Rush Vouchers and send to Red Rush Vouchers, ActivityHQ, Raglan House, Raglan Street, Harrogate, HG1 1LE. Please ensure you stipulate which activity you are interested in and include your name address, telephone number and email address.
Q How Do I Contact Red Rush Vouchers?
A If you need to contact us for any reason, go to the 'Contact' section of this website and fill in the relevant details. Alternatively, you can phone us on 0844 745 5011 or write to us at Red Rush Vouchers, ActivityHQ, Raglan House, Raglan Street, Harrogate, HG1 1LE
Q Does The Experience That I Book Have To Be For A Specified Date?
A No, the benefit of a Red Rush Voucher is that they are open-ended for a period of six months so the recipient can book the activity at a time and date to suit themselves.
Q How can I organise a group booking?
A Our quotes are interactive – so you can invite your group members through the quote and then they can book and pay separately as and when they are ready. They can also view all the details of the quote – saves the organiser a lot of work. You can add to your group up to the maximum at any time up to 14 days before the event date.

Red Rush Vouchers

Q Why Should I Choose Red Rush Vouchers?
A 1: Because we use thoroughly vetted suppliers who have to prove to us that they maintain the highest standards of safety, have public liability insurance and are dedicated in delivering the best possible experience when you arrive to take part in your chosen activity. 2: We have 20 years of personal experience in the activity and incentive industry so we know what we are doing. 3: You are dealing with a reputable and established company with it's own established network of activity suppliers. We don't pass you around like other companies who just sell vouchers and have no activity networks at all. 4: We speak to our suppliers every day. They trust and respect us as a company and we deal fairly with them. 5: Then of course we have the best choice and the widest network, bar none, so there will always be an activity supplier near you.

Red Rush Vouchers

Q Why 'Red Rush'?
A 'Red' stands for important date or event and has its roots way back in history from the practice of marking the dates of church festivals on calendars in red. These were then known as a Red Letter Days. The first explicit reference to the term in print comes from America. This is a simple use of the term "Red letter day" in the diary of Sarah Knight - The journals of Madam Knight, and Rev. Mr. Buckingham ... written in 1704 & 1710. The term was used much earlier than that though. William Caxton, referred to it in The boke of Eneydos, translated and printed in 1490: "We wryte yet in oure kalenders the hyghe festes wyth rede lettres of coloure of purpre." The term came into wider use in 1549 when the first Book of Common Prayer included a calendar with holy days marked in red ink. For example, Annunciation (Lady Day), 25th March, was designated in the book as a red-letter day. The term is sometimes written without the hyphen - 'red letter day'. A 'Rush', that is an 'adrenalin rush', is what you get when you take part in any of our activities. The term adrenalin rush came into use in 1993. An adrenaline rush is explained as follows: An adrenaline rush is usually accompanied by an increase in endorphin activity. Certain kinds of physical activity have been associated with an endorphin release which is known to be a natural painkiller and may be responsible for the euphoric feelings known as "runner's high" and "adrenaline rush." Perhaps the most unusual activity believed to be able to stimulate the body's secretion of endorphins is laughter. Medical studies have shown that good belly laughter can reduce stress hormones, decrease pain, lower blood pressure, and even boost the immune system. As taking part in our activities will be a 'Red Letter Day', give you the ultimate 'Adrenalin Rush' and make you laugh a lot, it all adds up to a 'Damn Good Time'! So give a Red Rush Voucher to mark an important occasion, such as Christmas Gift or a Birthday Present for a fun, active person that always hopes for an exciting gift rather than those weary old timers of home knitted cardies, smellies or socks! We guarantee - no socks, smellies or home-knits here!!!

Delivery

Q Can You Send the Voucher to the Recipient?
A Yes, no problem, we can send the voucher to the recipient of your choice. Just let us know when you book.
Q Why Don't you Produce a Brochure?
A This is simple - to keep costs down. Companies that can send you a brochure also charge you in the prices of their vouchers for the privilege
Q What does Delivery Cost?
A Delivery starts from £1.00 for emailled voucher, and from £2.99 for Recorded Delivery.

Corporate

Q What about Corporate Customers?
A Some of our regular customers are those in the corporate sector. They use the vouchers as Incentives, Staff Christmas Gifts and a thoughtful and different Retirement Gift. We also have excellent Team-Building options that can be allocated to each department. All our registered corporate customers attract a discount on every purchase they make. Contact Rebecca Rudkin, our Sales Manager to set up your account on 0844 745 5011